Duncan has been developing open source software for more than 15 years. In 2001 he developed the KDE instant messaging application, Kopete. He is also one of the authors of zypper package manager and has authored and contributed to several open source projects. Currently he works for SUSE, where he leads the engineering team that develops SUSE Manager and contributes to projects like Spacewalk and Salt. Duncan holds an Engineering degree from the Pontificia Universidad Católica de Chile and earned a Masters of Science in Engineering from the same university.